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From start to finish, each piece of jewelry is made by a real person with love and care. This person is me :) Each piece is delicately hand sculpted in wax, then casted, polished or soldered by hand and then hand set with unique and beautiful gemstones.
At no stage in our manufacturing process is any piece from a factory. What this means is, you can buy with absolute confidence knowing that your item of jewelry is high quality and was made by someone who was paid fairly in first world working conditions.
We value conscious consumerism so our jewelry is made in small batches to reduce environmental wastage.
Lost wax is the most ancient form of jewelry making. Using soft wax, this allows the designer to sculpt each piece, giving it many unique attributes unlike the average store bought piece of jewelry. Each sculpted piece is then hand cast in solid metals such as bronze, silver or gold. Each piece is custom made and will retain the beautiful and ancient looking textures from the lost wax casting process.
The process of lost wax sculpting is an art form in itself, when compared to computer 3D printed molds used in current mass jewelry manufacturing.
Each wax model is sculpted by hand in our studio in Sydney. We have an amazing wax caster in Taiwan, it's a small husband and wife run business with over 40 years experience and they bring our wax moulds to life with the highest quality bronze and silver. The pieces are then plated in 18-20 carat gold by another family run small business in Taiwan.
From there, we hand set the gemstones in our studio in Australia. Buying from Venus Trine Mars means you are supporting small businesses from end to end!
All semi precious gemstones that are used are natural, conflict free and sourced from sustainable businesses. I hand pick each stone individually in small batches so each stone is guaranteed to be unique and beautiful. All earrings gold vermeil, which means they are made from pure .925 solid sterling silver with 18 carat thick gold plating by Australian industry standards.
Depending on the design, rings and pendants are solid bronze with either 18 or 20 carat thick gold plating or solid .925 pure solid silver. The higher the carat of gold, the more durable the piece - 18-20 carat gold is significantly more durable than lower carats.
All metals are sustainably sourced, nickel free and won't irritate your skin. Please check each item description for the specific materials for the product.
Hypoallergenic jewelry means different things for different businesses. Most commonly, nickel is the culprit for most jewelry allergies. Please note that "hypoallergenic" and "nickel free" are not the same thing and many brands that are described as "hypoallergenic" still contain small amounts of nickel.
At Venus Trine Mars, our entire range is nickel free. We've intentionally created jewelry for those who have had issues with allergies so that you don't miss out on wearing your beautiful pieces.
Our earrings (including the posts) are made from .925 sterling silver and won't irritate your ears.
Yes, it was important to us to make sure our packaging is 100% recyclable. We work with a Danish eco-friendly packaging company and use FSC (Forest Stewardship Council) certified and Fairtrade packaging. This includes our bubble mailer, shipping box and jewelry box.
To reduce environmental wastage, we've made our jewelry boxes beautiful and to the highest quality so that you can keep them to store your pieces.
The FSC® mark you will see on your boxes is a guarantee that all materials come from an FSC® forest, where no more wood is cut down than the forest can reproduce. This means better protection of the animal - and plant life, and all foresters have proper training, safety equipment and a decent wage.
On average, processing time will be between 1-3 working days. However, we will do our best to process your order within 24 hours so you can receive your piece as soon as possible.
We accept Paypal, Visa, Mastercard and American Express. We also accept Apple Wallet, Google Wallet and Shop Pay.
For hygiene reasons, earrings are not eligible for refunds, exchange or store credit. Other items must be in their original packaging to be eligible for refund or exchange.
Refunds or exchanges are not eligible due to change of mind.
Please inspect your order upon reception and contact us immediately at info.venustrinemars@gmail.com if the item is damaged, defective or if you received the wrong item.
We will notify you once we've inspected your return and let you know if the refund was approved or not. If approved, you'll be automatically refunded via your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info.venustrinemars@gmail.com.
Please note that customs/ import tax charges is not covered by Venus Trine Mars and so you will be responsible for paying any additional charges that may occur when your item arrives. Please check your import tax rates in your country.
If you need any assistance with this please contact us at info.venustrinemars@gmail.com
No worries! Send us an email to info.venustrinemars@gmail.com as soon as possible and we'll change the address for you (as long as the item hasn't been shipped).
To lengthen the lifetime of your piece, please avoid exposing it to water. Gold and silver are precious metals and while some claim that they are safe to wear and others argue it is not, at the end of the day, when a soft metal is exposed to water, boiling water and shampoo, it can quickly tarnish and corrode.
The above remains the same if your piece contains a semi-precious gemstone.
When it comes to silver jewelry, truthfully there is no way to completely avoid tarnish because silver reacts to many things that we come into contact with in our everyday lives.
However, the purer the amount of silver, the slower the rate of tarnish. The items I make are made from .925 silver which is the second highest level of purity after .999.
Each silver item will come with a complementary silver polishing cloth for you to use once the item eventually develops some tarnish. You can also take your silver items to your local jeweler for a polish from time to time.
To slow down the process of tarnish:
Wipe down your item after use.
Take off your item when washing hands, showering or preparing food.
Store your items in an air tight container. The jewelry box your item will come in will do the trick!
Like silver, solid bronze will eventually tarnish over time. However, the items I make are plated with either thick 18 or 20 carat gold. Each item also has a protective coat over the layer of gold to keep the beautiful color long lasting.
To slow down the process of tarnish:
Take off your item when washing hands, showering or preparing food.
Store your items in an air tight container. The jewelry box your item will come in will do the trick!