We're based in Sydney, Australia and use Australia Post for Domestic and International orders. All orders include tracking.
Your package will be processed and shipped out within 24 hours after placing your order on weekdays and the next business day on weekends.
Australian Orders
Free standard shipping with no minimum spend. The estimated delivery time is between 2-6 business days.
We offer the option of express delivery for a fee of $12 AUD.
The estimated delivery time is 1-4 business days.
International orders:
Free standard shipping with no minimum spend. The estimated delivery time is between 6-10 business days.
We offer the option of express delivery for a fee of $20 AUD.
The estimated delivery time for international express parcels is 3-7 business days.
Countries we currently ship to internationally:
Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong, Indonesia, Ireland, Japan, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States (temporarily suspended), Vietnam.
Please note that the exact shipping time will vary depending on your location. Your package will be shipped with tracking.
Import Tax:
Deliveries outside of Australia may be subject to additional customs duties and service fees. Please check the import tax rates in your country as they are the responsibility of the customer.
US - new import tax
Due to new regulations effective August 31, 2025, orders of handmade Australian goods imported into the US may now be subject to import tax and duties, even if the order value is under $800 USD. The previous exemption for shipments valued below $800 USD no longer applies.
Please note Australia Post has temporarily suspended shipment of all packages to the USA so we are currently working on a solution for American customers.
As the regulations are changing this section will be updated frequently.
Europe
For orders under 150 Euros you will not be charged import duty or VAT.
For orders over 150 Euros you will be charged a rate of approximately 21% on jewellery. Please note this amount is to be payable by the customer.
